REPAIR SERVICES

Repair Services

AFTER SALE SUPPORT

NEW!! Take advantage of Flanner’s trusted reputation and professional repair department even if you didn’t purchase your TV here. This service applies to flat panel or rear projection TVs 26" or larger (no tube TVs) and covers the following brands – Samsung, Sony, LG, Pioneer & Mitsubishi.
 
Flanner's makes repairs easy - Choose from In-Home Repair or Drop-Off Service at our in-store Service Counter.

NEW – Flanner’s Customers Receive 10% Preferred Discount off Repair Labor!

It pays to shop with us – Better experience, better people, better support, and great deals like this one!
 
To arrange an In-Home Repair, learn more on our Drop-Off Services, or if you have any Service questions, call 262.789.1195 or e-mail us.
 
In-Home Repairs

In-home repairs are a convenient way for you to deal with TV service issues.

There is an $85 Diagnosis Fee for a Service Tech to come to your home and determine the level of repair needed. That $85 fee is credited towards your final repair charge. If you chose to not have your item repaired, you are charged the $85 fee. Once our Service Tech makes their diagnosis, a complete quote will be prepared and presented for the repair, including parts. Your approval is needed before any further work would be completed.

TV Repair - Minor $140 + cost of parts

Applies to any TV repair which does not require disassembly of the set, or involves the replacement of only cosmetic parts (screens, control doors, etc.) “Service mode” adjustments through the remote control are the main type of repair that would qualify as minor.

TV Repair – Intermediate $225 + cost of parts

Applies to any TV repair which requires disassembly of the set (removing a back, front, or side panel), is determined to be beyond a simple maintenance call, and does not require part replacement. Reconnections, resoldering, etc. are typical examples of intermediate repairs.

TV Repair – Major $335 + cost of parts

Applies to any TV repair which requires disassembly and part replacement, but excludes lamp replacement. Replacement of circuit boards, power supplies, etc. are typical examples of major repairs.

Lamp Replacement $125 + cost of bulb

This service includes changing the lamp, resetting the internal lamp timers, and doing a complete performance check and cleaning of the set to bring the set back as closely as possible to “like new” performance. Service cost does NOT include the cost of the bulb.


Service Counter Repairs

Flanner’s accepts items at the service counter for those choosing to bring their items in. Here are the most common repair requests, with a range of typical pricing. These are typical prices, and do not reflect an estimate. A more detailed estimate can be given once your piece is reviewed by one of our Service Technicians.

TVs 26" and smaller Typically $415 to $540 (excludes tube TVs)
TVs over 26" Typically $470 to $610 (excludes tube TVs)
Turntable Typically $130 to $170
VCR Typically $100 to $130
Compact Disc Player Typically $130 to $170
DVD Player Typically $150 to $195
Music System Typically $160 to $210
Amp – under 100 watts Typically $155 to $205
Amp – over 100 watts Typically $175 to $230
Receiver – Stereo Typically $165 to $215
Receiver – Surround Typically $195 to $255
Speakers – 1 or 2 drivers Typically $145 to $190
Speakers – 3 or more drivers Typically $200 to $260
Speakers – Powered Typically $210 to $275